Returns & Exchanges
Our return and exchange policy is valid for 7 days from the date of delivery. If 7 days have passed since your order was delivered, unfortunately, we may not be able to offer a return, exchange, or refund.
To be eligible for a return, the product must be unused, undamaged, and in the same condition as received, along with its original packaging.
Refunds
Once we receive your returned product, we will inspect it and notify you by email regarding the approval or rejection of your refund.
If your refund is approved, the amount will be processed to your original payment method. Please allow some time for your bank or payment provider to reflect the refund in your account.
Late or Missing Refunds
If you have not received your refund:
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Check your bank account or payment account again.
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Contact your bank or payment provider, as processing times may vary.
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If the refund is still not reflected after the applicable processing time, please contact us at hvpremiumcover@gmail.com.
Partial COD Orders
If a delivery attempt is unsuccessful or the customer chooses to cancel an order after placing it with Partial COD, the partially paid amount may not be refundable.
Important Note
Returns and refunds are subject to product eligibility and inspection. Products that are used, damaged, or returned without the original packaging may not qualify for a refund or exchange.